Love Hate with technology

Tech today – fun but do you really want it?

 

I recently read some articles about self reporting technology for insurance claims management. That just has to be good, Right?

 

First was an article about a “Device” that installs on your car and automatically reports all aspects of a claim as it happens. How cool is that?

  • No more recording any details yourself – your carrier already has it.
  • No need to call anybody – a tow truck and self drive rental, and maybe an ambulance, have been dispatched to your location. A drone may even have done a fly by for some pictures.
  • No need to worry about claims payment – a check was sent to everybody shortly after the claim occurred.

 

No need to worry about who was at fault or the other driver’s insurance – both of your cars already reported all of that and the guilty party has already been referred to the police???

 

Hold on just a minute!

 

Ok, let’s say just before an accident in traffic your car reports being stopped at, or near, a bar where you were delivering a package to a client. Then it reports you were speeding or changing lanes erratically, based on an algorithm?  Well you were probably guilty so why waste time waiting for the police, and “ Oh By the Way”, because your car reported you are at fault, some parts of your claim might not be covered.

 

The other item was about automatically reporting  employees, with high medical claims, to employers because they are costing the employer too much money.

 

And how about the tooth brush that reports to your employer when, and how much, you brush your teeth. Yes, that is true! They sent me two of them to try out.

 

Do you really want some electronic device reporting on you to your employer, the police, your insurance company, about your life, let alone your medical claims?

 

The real point here is that it is never a good idea to give up your freedom and privacy for convenience, or out of fear. Whenever you decide it would just be easier to have your life managed by somebody else electronically you might as well check into a care home and get into bed. Real people who are professional, accessible, and might actually have to look you in the eye, are still your best bet to partner with.

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